Private Healthcare and Advocacy
Welcome to
London Medical Concierge
London’s only impartial and most established Medical Concierge service.
Here at LMC, our dedicated team truly understand that each of our members needs are unique. Our wonderful patient advocacy team are committed to delivering exceptional service and reassuring navigation while completely removing the burdening aspects of medical administration.
We are on hand to assist you whether you have a current medical pathway in place , you know which Doctor you wish to see or if you would like to utilise our industry knowledge to recommend and source consultations and treatments with specialists on your behalf.
Our patients lean on their patient advocates to support them with same day appointments in all specialisms, health screenings, scanning and imaging, as well as insurance claims management.
LMC is independent of the medical delivery, LMC is a customer service experience which offers you a personal advocate through your entire medical journey and our memberships have unlimited usage. We are on hand to assist you whether you have a current medical pathway in place , you know which Doctor you wish to see or if you would like us to recommend and source specialists on your behalf.
Our Memberships
Self-pay Members
Self-paying for medical treatment can offer many advantages including discounted fees and access to expert specialists who do not accept low fees paid by insurance providers. Self-pay patients often have access to different availability within many leading facilities each day which allows us maximum flexibility.
Your patient Liaison team will work quickly to source same day priority consultations across all specialisms and provide bespoke quotes and packages for treatments and therapies.
Self-pay members have the benefit of monthly billing statements from LMC meaning they have a payment free experience during their visits to our specialists.
Insured Members
Private medical insurance is the most common way for patients in the UK to access and pay for private treatment. Using their extensive industry expertise, the LMC team provides insured patients with hands-on support and full administrative management.
Our service includes obtaining pre-authorisation, completing insurance paperwork, sharing insurance details with hospitals and specialists, and guiding you through the entire claims process.
As part of onboarding, we request a copy of your benefits summary and policy details to ensure treatments are arranged within your policy guidelines. Once you join our service, it is rare for LMC members with private medical insurance to need direct contact with their provider.
Corporate Members
At LMC, we work closely with Human Resources teams and Benefits officers in corporate companies to assist busy executives and their families in arranging medical appointments. For some corporate families, this includes relocating to the UK from overseas. The UK’s complex medical system can be confusing and overwhelming, and we are often relied upon to ease families' anxiety while they face many other challenges in an unfamiliar environment.
Most of our corporate members use their Private Medical Insurance. Visit our Insured Members page to learn how the LMC team helps insured executives save time on administrative tasks when seeking treatment.
